Aligning the Stars - Related Writings: Ideas and Practices


Media Mentions Articles about Thomas J. Tierney Harvard Business School Case Studies
Learning from the CEO: How Chief Executives Shape Corporate Education (Forbes and the Corporate University Xchange) 11/1/00 Former Bain Worldwide Managing Director Tom Tierney and six other CEOs, including Michael Dell, provide insights into how they manage learning for competitive advantage. In the kick-off chapter, Tom reflects on his various education-related roles at Bain, such as visionary, sponsor, faculty member, and marketing agent for learning. ..."In our talent-based business, value is created by talented people generating usable knowledge. And since our product is creating value - sustainable results -for our clients, we can't afford not to invest heavily in learning and finding out just how we learn in a community of teacher-learners." - Tom Tierney, CEO, Bain & Company What's Your Strategy for Managing Knowledge Harvard Business Review 3/1/99 Morten T. Hansen, Nitin Nohria, Thomas Tierney Executives are examining the knowledge underlying their businesses and how it is used. The authors have found two very different knowledge management strategies in place, driven by the company's competitive strategy. For those with standardized products that fill common needs, knowledge is codified and stored in databases, where it can be accessed and used by anyone in the organization: the codification strategy. Those that provide highly customized solutions to unique problems, knowledge is shared mainly through person-to-person contacts: the personalization strategy. Full text is available from Harvard Business School Publishing.